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WM Senior Analyst, Change Management in Houston, Texas

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary

The Sr. Analyst, Organizational Change Management will report to the HR OCM team and partner with project and department leadership to strategize, manage and support HR change initiatives impacting the enterprise. This will include developing change strategies based on proven methodologies, executing change activities, and measuring adoption to ensure business goals are achieved with minimal impact.

II. Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

  • Develop and execute organizational change management strategies for HR initiatives, aligned to the broad HR agenda and enterprise priorities.

  • Facilitate stakeholder alignment to develop inspirational cases for change.

  • Identify and collaborate with senior and mid-level leadership to complete high level and detailed change impact assessments which clearly document project impact on people, processes and systems.

  • Using the change impact assessment, develop and execute appropriate change action plans, regularly measuring and communicating progress to key stakeholders.

  • Partner with key stakeholders across the organization to identify and assess existing engagement channels for project related communications and engagement activities.

  • Develop and execute communications and engagement strategies for HR initiatives, including utilizing multiple mediums (email, video, web-based, company newsletter articles, etc.). Partner with cross-department stakeholders to deliver via established channels.

  • Prepare and facilitate large meetings to communicate information, continuously improving based on audience feedback.

  • Conduct high level learning needs analysis to identify project related learning needs. Develop learning plan in partnership with Learning & Development department, and assist in preparing and delivering trainings.

  • Define fit-for purpose metrics to measure change readiness and advise leadership as/when adjustments in approach are recommended.

  • Continuously represents the perspective of the end user and advises project peers and leaders on the user point of view.

III. Supervisory Responsibilities

  • May coach or mentor less-experienced personnel or act as team leader on systems projects.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

  • Education: Bachelor’s Degree (accredited) in Business, Communications, HR, or similar field or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant experience.

  • Experience: Five (5) years of related experience (in addition to education requirement)

  • or equivalent.

B. Certificates, Licenses, Registrations or Other Requirements

  • None required.

C. Other Knowledge, Skills or Abilities Required

Advanced knowledge and skills in one or more of the following is required:

  • Knowledge of change management methodologies and operational procedures.

  • Knowledge and understanding of risk identification and mitigation.

  • Knowledge and utilization of customer service skills and organizational skills to support stakeholders and end user groups through change based on their level and impact.

  • Knowledge of the project management methodologies.

  • Problem solving and analytical skills, specifically the ability to identify or uncover potential risks and issues.

  • Ability to identify and escalate/resolve issues and problems effectively.

  • Ability to work both independently and in a team-based setting.

  • Ability to prioritize and multi-task to effectively meet set deadlines.

  • Present, communicate, and articulate to customers, stakeholders, outside vendors, and management at appropriate levels.

V. Work Environment and Essential Functions

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Normal setting for this job is: office setting (Hybrid-Houston, TX)

The expected base pay range for this position across the U.S. is $115,000- $122,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click “Apply.”

Equal Opportunity Employer: Minority/Female/Disability/Veteran

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